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Lu Miranda

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Lu Miranda commented  · 

    I cant believe such a large company still has all these bugs, good god, error messages after error messages, files not being saved properly, countless errors and formats that cant be opened messages. What in the world am I paying for, I feel like I am rolling the dice with each saved document, totally disrupting my business. And on the forum all we get is some person saying to update, when of course that's what we all did and keeps posting the same thing avoiding any real answer, come on Adobe!

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