Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
27 results found
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Visual glitch in modified text when using the “Transform” tool
When using the “Transform” effect on complex files, the visual display of the actual text does not update. The visual display is not up to date, whereas in the source code (CMD+Y) it is. To update the text visually, you must uncheck the “Transformation” option in the Appearance window, then check it again to force the visual update.
As shown in the attached files, the black-and-white one shows the wired version (with the correct text), and the other shows the standard view (with the text that hasn't been updated)
3 votes -
3D and Materials is very buggy in Illustrator 30.7
I had no problems using this Effect up until recently, the update from 30.2.1 to 30.7 didn't solve it.
Numbers and cursors are glitchy: text fields cannot be used to input a value in the Y and Z rotation of the 3D Effects window.
3D and Materials applied to text makes the text clip out and loses its outer edges when using Ray Tracing (reproduced with different fonts, always the same issue).
Doesn't make a difference if the text has been outlined or not.
I believe that somehow the Perspective is turned on and stretches the letters or adds spacing…
2 votes -
Transparency mask bugs with "Gaussian Blur" effect applied inside the mask
I've got an object with a transparency mask applied which contains a "Gaussian Blur" effect, when I want to align it with the Properties panel"(copy of the first object - pasted on second object), the effects change totally (I need to change the blur from 80 to 30 to have nearly the same effect.
2 votes -
Drop shadows in .ai files hide original object
When drop shadows are applied to placed images and the file is saved, only the drop shadow shows up both in the preview on MacOS, as well as when importing to InDesign or Photoshop. RGB or CMYK (in Illustrator) doesn't matter, the placed object is always missing.
2 votes -
Performance issue / Freezing with Transform Effect after v30.6 update
After updating to Adobe Illustrator v30.6, I am experiencing significant lag, freezing, and hanging when using the Appearance > fx > Distort & Transform > Transform effect. This performance degradation was not present in previous versions of the application.
I use the Transform feature extensively in my templates. Following the latest update, I am encountering this exact same issue across all of my Windows 11 PCs.
I hope this gets addressed and fixed in the next version update.
2 votes -
Using 3d and Materials triggers the "error while processing appearance" message (doesn't work)
For the last 3 or 4 updates I can't use inflate or any of the options in 3d and Materials, with or without GPU, it won't work.
2 votes -
Ray tracing cuts off ends of 3D strokes with round caps
When using the 3D effect on an object with strokes, and choosing to render using ray tracing, it abruptly cuts off the end of many strokes (with round end cap already applied).
2 votes -
Gaussian Blur preview is slow to calculate
Gaussian Blur is just so difficult to use, and preview NEVER works.
When it's activated, to make a change on the objects or font that it is applied to, requires that I always turn it off first and turn it back on later. There is always a long delay for it to appear. The Gaussian blur needs to be redesigned so it is as dynamic and powerful as the feature in Photoshop.
1 vote -
3D objects don’t update
When you click an extruded object, that you have deselected and want to edit again, the change you do, doesn't seem to update. If I use a slider, it remembers the setting, but the viewport doesn't update for example the extrude depth. I regards all settings though.
2 votes -
Wrong appearance of Drop Shadow effect with text object (non-English characters).
Wrong appearance of Drop Shadow effect with text object. It looks like effect use incorrect regional standards settings separate from the text itself causing the shadow looks like complete other characters .
Also, if you turn off BLUR in DROP SHADOW, the shadow becomes normal. And this does not happen with all fonts.
1 vote -
I can't Knockout in a clip mask
After asking my friend, I found that this problem seems to only exist on Mac systems.
[p1] Establish a clipping mask group, check Knockout;
[p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.
[p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.
[p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.
This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same…
2 votes -
Applying a material to an extruded object says it’s not enough RAM
I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.
1 vote -
El gráfico de un objeto 3D se mueve con el objeto
Al colocar un gráfico en un objeto 3D, es muy complicado ajustar su posición porque siempre se coloca en el centro y se mueve junto con el objeto.
1 vote -
Struggling with Invisible Geometry when mapping a 3D object
I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.
1 voteA test file is needed along with full specs of your system, including GPU model and its driver’s version.
Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:
http://illustrator.uservoice.com/forums/601447/suggestions/49048304)
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Deleting Effect Causes Crash
Any time I try to delete an effect from an object, illustrator crashes.
10 votesPlease tell more.
Does it still happen for you in the latest build?
Does it happen when you use Properties?
Does it happen when you use the dedicated Appearance panel?
Is it only Drop Shadow or any effect is a problem?
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3D wire frame is really strange
Can somebody check it, would be nice if someone did it professionally. The lines around the globe are not as they should be.
1 vote -
Mascara de gradiente não funciona
Edição da mascara com gradiente não funciona
1 vote -
Outer Glow producing odd glowing corners around objects
When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.
Windows 10 Pro - Pack - 120.2212.31.0
Illustrator - 25.0.12 votes -
Pasting and moving deletes blur and brushes
On iMac Mojave 10.14.6 the Illustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance (see pics 1 and 2). Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.
2 votes -
Ofset path bug in 24.1 version - horrible metric precision...
Problem with dimensions after using offset path. Just look - if you have square 100 x 100 mm, and want to make -4 mm offset path - new square is not 92 x 92mm, but... 92.0001 x 92.0001. This is nightmare. See attached. Adobe, I hope this bug will be fixed?
4 votes
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