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AdminIllustrator Engineering (Software Engineer, Adobe Illustrator)

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8 results found

  1. Can't do changes to the containing folder - gude

    53 votes

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    26 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    Hi Everyone
    Thanks for reporting the issue .
    We have fixed the issue in the upcoming February release .

    Regards,
    Pooja Garg
    Adobe Illustrator team

  2. Custom presets for Asset Export / Export for Screens

    295 votes

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    109 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    The new build is available on Creative Cloud Desktop - Beta Section
    We have made bug fixes, please give it a try and let us know your valuable feedback.

    Thanks,

    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) supported this idea  · 

  3. Type — Different Opacity Settings Not Displayed (GPU Preview)

    3 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    Hi All,

    Thanks for the information provided to the Illustrator team.
    We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.

    With Best Regards,
    Aishwarya G Gadodia

  4. lines aren't smooth with pencil tool

    4 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!
    An error occurred while saving the comment
    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    Hi,

    Thanks for the information provided to the Illustrator team.
    We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.

    With Best Regards,
    Illustrator Team

  5. View Using GPU Gets Greyed Out Permanently with Outline Mode

    80 votes

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    Under Review  ·  140 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    Hi,

    Thanks for the information provided to the Illustrator team.
    We are able to reproduce this issue at our end and the engineering team is currently working to fix the issue.

    With Best Regards,
    Illustrator Team

  6. SVG text export failure

    7 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    @Isa Bison: Please share the sample file of the variant issue to sharewithaiATTHERATEadobeDOTcom.
    Also please describe the issue you are facing.

    Thanks,
    Raghuveer Singh
    Illustrator Team

  7. Illustrator CC - Lags constantly every attempt to do something in my layers

    5 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    Hi stefan,

    Still waiting for your reply.

    Thanks,
    Mohit

  8. Crash when vectorising any image

    1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    we are closing the ticket due to lack of communication.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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