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AdminIllustrator Engineering (Software Engineer, Adobe Illustrator)

← Adobe Illustrator

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  1. Feature Tours and Tips pop up windows keep showing up even after selecting "Skip Tours"

    43 votes
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    18 comments  ·  Illustrator (Desktop) Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Done (In Beta)  ·  AdminAnkit goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hello,

    Please accept my sincere apology for the inconvenience the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
    We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 3). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
    We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.

    Regards,
    Ankit Goyal
    Illustrator Team
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    Should we have a preference to turn this OFF?

    Thanks.

  2. Illustrator CC - Lags constantly every attempt to do something in my layers

    5 votes
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    3 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) commented  · 

    Hi stefan,

    Still waiting for your reply.

    Thanks,
    Mohit

  3. Crash when vectorising any image

    1 vote
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    0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    we are closing the ticket due to lack of communication.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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