AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
My feedback
-
3 votes
I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment -
4 votes
I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator Team -
59 votes106 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
Hi,
After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.
Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :
1. Go to Edit → Color Settings
2. Under Settings set the default color profile → North America General Purpose 2
3.Press OKThen try creating new document.
Incase with the above workaround still the issue is observed at your end, please let us know in the comments .
With Best Regards,
Aishwarya G GadodiaAn error occurred while saving the comment Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently working to fix the issue.With Best Regards,
Illustrator Team -
46 votes21 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →
Hello,
Please accept my sincere apology for the inconvenience the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 3). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.Regards,
Ankit Goyal
Illustrator TeamAn error occurred while saving the comment Should we have a preference to turn this OFF?
Thanks.
-
5 votes4 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment @Isa Bison: Please share the sample file of the variant issue to sharewithaiATTHERATEadobeDOTcom.
Also please describe the issue you are facing.Thanks,
Raghuveer Singh
Illustrator Team -
5 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We haven’t heard from you for a long time.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Regards,
MohitAn error occurred while saving the comment Hi stefan,
Still waiting for your reply.
Thanks,
Mohit -
1 vote
we are closing the ticket due to lack of communication.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Hi All,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.
With Best Regards,
Aishwarya G Gadodia