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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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22 results found

  1. Annoying tutorial tooltips will not go away even after restarting

    Annoying tutorial tooltip persists even after restarting illustrator. Clicked on the button it's referring to, still won't go away. Hides the navigation bar so you can't even move the document...

    13 votes

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  2. Complete Reset (Again) of ALL Preferences After Update (Toolbars, Workspaces, etc.)

    Not sure why this STILL happens, but every time there is a jump from one version of CC (today from CC 2017 to CC 2018), all preferences are dropped.
    All palettes are gone. Tool box is single column i/o 2 (as previously set). None of my preferences carried over from the version I was using right before updating. Very frustrating.

    31 votes

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