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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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  1. Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit

    Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.

    Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.

    System Information:
    Edition Windows 10 Home
    Version 21H1
    Installed on ‎20-‎Jun-‎21
    OS build 19043.1288
    Experience Windows Feature Experience Pack 120.2212.3920.0

    15 votes

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    10 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    We have fixed this issue in our latest Pre-release build of 26.0.2

    Please follow the instructions below to get CCD Prerelease build.
    1. If you are not already part of the Illustrator Prerelease program then please click this link to join the prerelease – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
    2. Accept Prerelease Agreement
    3. Go to Creative Cloud Desktop and look for Prerelease in the Apps section.
    4. Install/Update to Illustrator Prerelease 26.0.2 from Creative Cloud Desktop Pre-Release Tab(This will not replace the existing installation of Release build of Illustrator)

    Please share your comments on whether this issue is fixed for you.

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