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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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23 results found

  1. Applying 'line' freeform gradient crashes Illustrator

    Trying to change any freeform gradient's 'Draw' setting from 'Points' to 'Lines' results in an immediate crash, no matter what shape it's being applied to.

    I have uninstalled/reinstalled Illustrator multiple times, and completely reset all user configuration settings, and this behavior remains unchanged.

    Illustrator version: 23.0.6
    OS: macOS Mojave, version 10.14.6

    1 vote

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  2. No swatches showing for any panels

    When I open up a file using the open with option inside of Windows explorer, my swatches are always empty no matter what panel I'm using. Colors panel, etc. The only way it doesn't seem to have this bug is if I'm inside of Adobe Illustrator and I open a file from inside of the program. This is very inconvenient.

    1 vote

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    This is working as expected. You have opened a png file and since a png file will not have Illustrator swatches it does not show up.
    If you create a new Illustrator file will then see Illustrator swatches. Once you have created a new Illustrator file you can place the png file inside it.

  3. White #777777 Being grey ?

    White #777777 being grey ?? capture here : https://cl.ly/2f1O0Q1f1T45
    color mode RVB

    1 vote

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