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Ashutosh Chaturvedi

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  1. 1 vote
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    Hi,
    Since the issue was logged as Annonymous we cannot engage with you here.
    Please get in touch with us at sharewithai@adobe.com so that we can engage on the issue. We would also like to invite you on to our prerelease program, this is an open program and all Plugin developers get early SDK to be prepared in time for all the releases. Link to join pre-release: https://adobe.ly/1o2SDsg

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Ashutosh Chaturvedi commented  · 
  2. 1 vote
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    Ashutosh Chaturvedi commented  · 

    Greetings from the Engineering team!

    We are sorry and apologise in advance that we can only read / write in English. I have made an attempt to translate it using google translate. you can also pass on feedback to us through customer support in the language of your choice.

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    Declined  ·  Ashutosh Chaturvedi responded

    The issue is file sync services lock the file while syncing to their servers. At this point of time we do not support this workflow.

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    Ashutosh Chaturvedi commented  · 

    Are you by any chance saving it on a folder that is currently being synced outside of Illustrator? say a service like Dropbox, Google Drive etc...
    The issue is file sync services lock the file while syncing to their servers. At this point of time we do not support this workflow.

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