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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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6 results found

  1. 【Illustrator 2022】ガイドに関してのバグ?の報告

    PC: Mac Book Pro (16-inch, 2019)
    OS: Monterey 12.6
    Illustrator: v26.5(2022)

    作業中、ガイドのコピーアンドペーストを行うと、確実にアプリケーションが落ちます。

    そもそも、アプリのバグなのか、私のみに発生しているのかが定かでは無いので、なんとも言えませんが、原因が知りたいです。

    よろしくお願いいたします。

    1 vote

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    Takahiro S 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました「ガイドをコピー&ペーストでクラッシュが起こる」現象を、同じく

    OS: Monterey 12.6 / Illustrator: v26.5(2022) / Macbook Pro 13inch 環境で検証しましたが、クラッシュは起こらず、再現ができませんでした。

    その後、まだ同じような現象が続いておりますでしょうか?

    また何かございましたら、コメントをお寄せくださいませ。

    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  2. ccライブラリ 編集が保存されても反映されない

    CCライブラリのグラフィックデータを編集中にPCをスリープさせ、
    スリープから復帰した後に作業を再開すると、データを保存しても編集内容が反映されない。
    データを閉じて再度開いてもスリープ前に最後に保存した状態で開れる。
    ライブラリのデータはバックアップが取れないので編集した部分がデータ丸ごとなくなります。

    環境 M1 macbookpro 14inch 2021

    1 vote

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  3. Illustrator continually uploading to somewhere?

    Illustrator continually uploading to somewhere?

    Windows 7 and Windows 10.
    Latest update to Illustrator as of 2019-08-06

    It will not stop until I end it in task manager on Windows.

    This is unanswered on the user forums https://forums.adobe.com/message/11085595#11085595

    1 vote

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    cc-api-data.adobe.io is the host for Adobe storage: https://www.adobe.io/apis/creativecloud/ccstorageapi.html

    There can be a lot of reason for the uploads e.g.
    1. You area saving files to Creative cloud files
    2. Or uploading heavy files to Creative Cloud library
    3. Or some third party extensions making these calls.

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  4. (MojaveOS) Quit Unrelated Program, Minimized Illustrator Pops Out

    When I have illustrator minified and quit out of another program, such as terminal, illustrator pops out onto the desktop instead of staying minified.

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  5. Zoom in/out Quick Key stopped working

    Since updating to CC 2018 the zoom in/out quick key has stopped working.

    1 vote

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  6. Aesthetic Defect on illustrator Dock Icon once opened.

    When opening Adobe Illustrator, its been noticed that every time when in MacOS High Sierra, the app icon now has a little graphic defect at the bottom.

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    This may have been an issue on one of the earlier 10.13 beta seeds. We cannot reproduce the issue on the released version of High Siera

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