Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
13 results found
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Snap to Point doesn’t work
Illustrator 2020, Snap to Point doesn't respond anymore.
Even if it's clearly turned on in the "view" menu.
It's getting pretty upsetting.18 votes -
Anchor Point Guides are invisible in Illustrator 2019 unless selected?
I installed the newest AI update (v23) and started testing some of the new features when I noticed that the anchor points that I rely on for my work have vanished. I've attached screen snips to show the difference between AI 2018 and 2019.
That little magenta X shows up in earlier versions but now it's invisible. It's still present and can be selected if I know where it is but that defeats the purpose, in my opinion. There must be some way to turn these back on, right?
I've tried toggling many settings in the menu and the closest…
7 votesIt seems like several problems got mixed in the comments.
1. Guides made of single anchors (displayed as <Guide> in Layers) are displayed correctly in the latest versions of Ai when View > Guides > Show Guides is enabled (although they are rather small).
2. Illustrator does not draw centerpoints for ellipses while moving then in GPU mode — a know problem, reported separately here: http://illustrator.uservoice.com/forums/601447/suggestions/39740689
Please upvote it if you want to see edges while moving.
3. Show Edges option gets occasionally disabled — gets fixed with Cmd/Ctrl + H. Edges still won’t be drawn when GPU Performance and Real-Time Drawing and Editing options are enabled in Preferences > Performance, only when you switch to CPU mode.
If your case is nothing like this — please comment and share details on the problem, with steps and screenshots or videos.
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Snap to point is not precise
Snap to point is always pixels off, so "joining" doesn't work. Pen tool also won't connect to an anchor and will also be pixels off. Snap to point is turned on. Can't join points of lines and shapes to one another to make complete shape.
5 votesIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Snap to Point doesn’t help much to snap an object’s edge to another edge, even with Smart Guides
'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
For example:
1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.In my videos, the first video applies to point 1) and the second video at 10s,…
4 votes -
With "Snap to Point" on, the cursor doesn't change colour to indicate a snap to anchor will occur
I just switched to AI 2017 from AI 2015 and i'm noticing this straight away. In preview mode and artwork modes. Turning on Smart Guides helps in some situations but in other cases it fails to identify a Snap when an anchor is around. Snap to Point should work independently of Smart Guides anyhow.
Massively annoying.
4 votesIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Snap to point requires zooming in to work
Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!
Regards,
Robert Bell
3 votesIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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New Glitch in Smart Guides, highlighting perspective grid-like points
Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.
This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.
Seems like just a new bug glitch in a recent illustrator update.
2 votes -
Rectangle edge not snapping to bleed guideline with Shift key
When dragging the edge of a rectangle while pressing the Shift key the line will not snap to the edge of the bleed guideline, it will only work if I release the Shift key, issue started to happen about a month ago.
2 votes -
Highlight anchors on mouse over - across multiple layers
Previous versions of AI allowed highlight anchors on mouse over that applied to all currently editable layers.
For example, if there's an circle on layer one, and you start drawing on layer 2 above it, rolling the mouse over the circle highlights it's anchors, so the points you create on layer 2 are exactly over the circle.
2026 version can do this, but it only sometimes works. Most of the time it doesn't.
The option saves one from constantly averaging points. It's essential if you're sending files to a laser cutter.
(Mac OS 15.6.1, AI v30.0)
2 votes -
Snap to point no longer works after update
Updated to 29.3.1, snap to point stopped working despite being turned on. I rolled back to 29.3, and it works like normal.
1 voteIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid
1 voteCan’t reproduce. Please provide more info, about your OS, GPU, and screenshots of the 'shifting towards objects' you refer to.
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Why i can't snap anything?
For a few days now Im not longer able to snap anything (objects, texts, guides, grids or else), so I cannot be precise when it is necessary.
1 voteIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Snap to point not working
Mac OS High Sierra 10.13.6, Illustrator 24.2
Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.
This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.
1 voteIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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