Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
24 results found
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Snap to grid doesn't work at artboard edges
Snap to grid is ignored at artboard edges.
See animation attached.
It makes me cry.78 votesHi Everyone, thanks for your comments. Re-opening it based on the feedback.
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Smart guides don't work properly
It has been too long for this not to be working right yet. Smart guides aren't smart enough. When smart guides snap to something it has to be exact, not .05 pixels off. Close enough is not good enough. Also, when I drag over an object it needs to snap to that object, not some random shape clear across the pasteboard. If I have to zoom in 2600% to manually align something (which I often do) smart guides and snapping have failed. Is there some ridiculous setting I have to change to get this to work the way it's supposed…
75 votesIt’s dangerous to call things Smart... When they behave dumb, the name sound like an insult. Sadly, this is the case.
Please provide more specific cases, with video proofs, ask you colleagues to share and vote, to move this further. This is the way to force changes to things that are broken — be vocal and persistent. Thank you all and let’s hope we get heard.
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Straight line extension does not work if the adjacent point has a handle
I have a shape.
Some points of it have handles, some are not.
For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
If I move this same point along the basically same straight left segment,…17 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Pressing keyboard arrows while 'Snap to grid' is on nudges art by two instead of one
I can't use keyboard arrows to move art around the document because AI almost every time moves art at 2mm instead of 1mm, which is set in preferences.
- Create document, e.g. A4, with units set as mm
- Set grid 10×10 — it's my mostly used grid, because I live in metric world
- Set 'Keyboard increment' to 1mm
- Enable 'Snap to grid'
- Draw custom-sized rectangle
- Press Up or Down several times and watch how coordinates change
Expected:
Rectangle's Y should go like this:
55, 56, 57, 58, 59, 60, 61...Actual result:
Rectangle jumps like this:
55, 57, 58, 61, 63,…17 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Grid snapping don't work on an internal point
It's not really Smart Guides, take a path drawn freely. After activating the grid, if you want to align an internal point of the path to a point grid you can't. The magnetism applies only on a bounding box of the path, not on the point you show.
7 votesFixed in 24.1.1
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Smart guides not snapping to artboard or other objects when multiple objects selected.
If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.
6 votes -
Smart Guide not working properly
Smart Guide not working properly. Every time AI start up, I have to uncheck the Smart Guide and check again to make it work. Its definitely
5 votes -
Offset pen tool
When I try to draw with the pen tool the point is a couple points offset from where I click with the cursor. I have the latest version of Illustrator on my MacBook Pro and it just started doing this while I was in the middle of a project. I've tried restarting Illustrator but that didn't fix anything.
5 votes -
Snap to point
Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!
Regards,
Robert Bell
3 votes -
Snap to Pixel is sticky in 25.2
It looks like Snap to Pixel is buggy in Illustrator 25.2
It remembers the setting for new documents even when these are based on a profile where it is turned off or on.
It remembers the setting even when Illustrator is closed and opened again.
Which means that if I turn snap to pixel Off and I create a new document based on a Web preset, is stays Off.
If snap to pixel is turned On and I create a new document based on a Print preset is stays On.3 votes -
Fix inconsistent Smart Guides
Smart Guides say 'intersection' while snapping to a midpoint / origin.
Even when an intersection is near, the origin is favoured by the algoritm.Best would be to configure Smart Guides priorities to the user's needs, or add 'Snap to intersections' in the View menu.
Please repear the wrong descriptions.
3 votes -
Snap to Grid and Snap to Pixel interaction is unpredictable
If both Snap to Grid and Snap to Pixel are both enabled, drawing tools (like the Pen tool) will snap to a nearby pixel that the tool is hovering over.
I'd prefer if it defaulted to the Snap to Pixel function, so it'd snap to the center of the pixel, but that also might be confusing with Snap to Grid enabled.
3 votes -
Smart guides does not align to compound shapes.
Smart guides do not align to compound shapes.
3 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.12 votes -
Snap To Grid not aligns with grid
AI version 24.2.1
OS Catalina 10.15.5
When Snap to Grid is selected, the points that the pen and shape tools snap to are not on the grid. They are slightly off. It is impossible to get points exactly on the grid. I've attached a file that shows where points snap to. These shapes were drawn with Snap to Grid on.
2 votes -
Selection tool moves objects in steps when using mouse
In CC2018 I could move my objects either in steps (arrows), big steps (Shift+arrows) or with precision using the mouse.
Now in CC2019 if I move something with the mouse it emulates the arrow keys movement, I'm talking about Twitch Badges (72x72 px) so It's a heavy issue for me, when working on big documents like 1080p this problem is barely noticeable2 votesMost probably you have View > Snap to Grid option checked, or Snap to Pixel.
Please comment back if it still a problem.
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Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid
1 voteCan’t reproduce. Please provide more info, about your OS, GPU, and screenshots of the 'shifting towards objects' you refer to.
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Why i can't snap anything?
For a few days now Im not longer able to snap anything (objects, texts, guides, grids or else), so I cannot be precise when it is necessary.
1 vote -
moving object manually to align with another object, moves the wrong object
Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead
1 vote -
Guias Inteligentes están fallando al momento de alinear
Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.
1 vote
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