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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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6 results found

  1. Save/Save As doesn't work in Action

    1. Make a new document
    2. Record a new Action for Save (CMD+S) and Save As (Shift+CMD+S), stop Action
    3. Do something in the document - Draw the rectangle for example
    4. Play Save/Save As Action
    5. Close the document (Attention!!! No warning about Save Changes!!!)
    6. Open the document

    Result: Opened document doesn't contain the rectangle.
    That means nothing happened with this document while Play Actions

    Illustrator ver. 24.0.2
    It is the critical issue and my suggestion to downgrade Illustrator to 24.0.1, if you use "Save/Save as" and "Close" commands in Actions in your work

    12 votes

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    8 comments  ·  Actions  ·  Admin →
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    Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi

    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue at our end.

    Please help by providing the below information:
    1) Is it reproducible on the latest illustrator version 25.4.1?
    2) Kindly share some video, Action recorded script (.aia), the Test file(Via File→Package) & some steps with which you are facing the issue and share with us at
    ShareWithAI@adobe.com in a Zip file.

    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Rohit Jain
    Illustrator Team

  2. Action batch saving with data sets does not put out multiple files

    I updated to version 25.4 and had a file with multiple data sets. I have an action that saves as a PDF and I wanted to "batch" this action as I have done multiple times in the past to create multiple PDFs.
    However, now only one file gets saved and it gets overwritten constantly when the action repeats. The saved file name is whatever the file was saved as when recording the action, so it is not even the data set name.

    I have now reverted to the oldest version I could find which was 24.3 and it is working…

    4 votes

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    2 comments  ·  Actions  ·  Admin →
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    Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi,
    Apologies for the inconvenience due to this issue.

    Please help the Illustrator team in isolating this issue by sharing some details:
    1.) Is this Issue still happening on your machine in the latest version 25.4.1 ?
    2.) If yes, please provide Test and script file.
    3) Video & steps with which you are facing issue.

    Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.

    Thanks and Regards,
    Rohit Jain
    (Illustrator Team)

  3. Action batch in Ai 2025 is slow

    illustrator CC2025 actions batch with data sets is slower then previous version CC2024.
    In Illustrator CC2024 it is not so fast but now in CC2025 is even more slower for the same template and datasets and action. Data sets with action save PDF in batch process is slower dat for example InDesign’s Datamerge to PDFfiles.

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Admin →
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  4. トラックパッドでの拡大縮小が出来ない

    トラックパッドの２本指でのピンチで拡大縮小が
    起動後、暫くすると出来なくなる。

    2 votes

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    Need More Info  ·  1 comment  ·  Actions  ·  Admin →
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  5. フリーズする

    os...Windows 10 Pro
    バージョン：2022最新版。
    描画作業をしていると突然フリーズして落ちる。復元されない。（2020版では、復元されたのに）

    仕事が進まなくて困っています。

    2 votes

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    0 comments  ·  Actions  ·  Admin →
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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへご協力いただきありがとうございます。

    ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。

    最初にお願いがございます。

    「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
    ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。

    もし、同じように再現するような場合は、以下の質問にお答えください。

    1. マシンのハードスペックをお教えください。
    2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
    3. 再現データがあるようでしたら、検証用にご提供ください。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  6. Crash while setting up Action

    Illustrator crashes every-time I try to set up a new action. I am trying to create a shade effect of a "sticker" but doing the following:
    - Take outline vector (which is white path)
    - Duplicate
    - Switch to fill
    - Change color to black
    - Apply Shear at 20 degrees
    - Edit opacity to 20%
    - Crash

    Just curious as to why this happening. Possibly due to my file size? 162.5 MB

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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