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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Action shortcuts are lost when rearranging action sets

    If I manually rearrange the order of my Action Sets by dragging a set up or down in the list, all the shortcuts assigned to the actions in this set are lost.

    30 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. Actions ignore dash settings

    When action is created to change line to eg. Dash 20pt, Gap 20pt, Align dashes to corners and path ends and action is run on a file, Illustrator changes only Dash size and ignoring the Gap size and aligment of dashes.
    Another action crated to scale all in a file disproportionaly and action is run, it does not scale disproportionaly - ignores disproportion values.
    Actions cannot be trasted (used to be very good in pre CC version).

    11 votes

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  3. Changing Color panel option can’t be recorded as an action

    Changing Color panel options can’t be recorded as an action
    When you record Color panel menu options in actions (Web color, Invert, Complement), the color gets changed to white instead.

    9 votes

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  4. Find and replace text via action

    Find and replace text via action does not record OR play as expected

    Recording a find and replace operation records the find and replace dialog box twice (shows up in the action twice) and when playing the action, the only thing that happens is the find portions, the replacement text portions are completely ignored.

    Note that this only seems to be the case when using "replace all" button in the dialog. Using the "replace" button seems to record and play correctly, even though the list of operations/options shown in the actions pallet is identical for both.

    I found a forum…

    9 votes

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  5. Can't Even Continue Drawing

    The app keeps freezing up and glitching all over the place. The longest I can get it to work is 15min then it freezes up. I haven't lost my work yet, but it's frustrating. I should have been done with this school assignment over an hour ago!

    3 votes

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  6. Illustrator Beta V26.4 esc key not working

    ESC out of a text box or object is no longer working. Seriously frustrating and disrupting workflow! please fix asap.

    2 votes

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  7. Export for Screens: ImageType PNG - is not recorded as an action

    When i export for screens and select png as export type with a fixed width of 5906 px in my case, then this action is simply not recorded.
    Other image types are recorded (like jpg or svg).

    2 votes

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  8. Action Does not saving the SPOT Color attribute

    Action Does not saving the SPOT Color attribute.

    WHY IT IMPORTANT?

    All screen printing industry works with same Predefined spot colors, some of them isn’t exist in Pantone solid colors palette (like a White, and a Base) some exist, like a Black, but much more simple to make a custom spot Black color - when you make a color separation and printing films with HOST SEPARATION option on

    So for speed up the process - I’ve decided to make a small & simple action, which will create three predefined custom spot colors: Spot White, Base, and Spot Black. In the…

    2 votes

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  9. Actions 'broken' 26.2.1

    Mac Mini M1
    Big sur 11.6.5
    Illustrator 26.2.1

    Trying to perform an action in a folder (save .ai to .eps) crashes illustrator at random moments, never ends.
    This action in 26.1 and before releases works perfect, same folder, same files.

    1 vote

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  10. Recording Flip Horizontal or Flip Vertical as an Action and running it crashes Illustrator

    Apple M1 Mac Mini
    Mac OS 12.3.1
    Illustrator 26.2.1

    Create new action
    Assign F4 as shortcut key
    Record "Flip horizontal" under Transform panel menu
    Stop recording
    Select an object
    Press F4
    Illustrator crashes
    This also happens with Flip Vertical as an action. Does this in any document.

    1 vote

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  11. 1 vote

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  12. mise a l'échelle

    la mise à l'échelle de certain plans importés de DWG en PDF ne fonctionnent pas en mode paramètré....mais à la main oui - cela est donc peu précis et peu compréhensible pour du vectoriel:)

    1 vote

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  13. Actions do not save options.

    Actions do not save the SVG Options for future use. I deselect Responsive and when I go back to the action at a later date the box is checked.

    Please save the options in Actions.

    Thank you,

    1 vote

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  14. scale or alt-move masked object: Mask scales as well or copies in the right place, just like normal objects

    When I scale or copy a complex object in which also masked sub-objects are present, the mask stays in its original position and size, even when it is linked.

    Sometimes I have to copy something 20 times and redo all the masking for that sub-object.

    Why does the Mask not behave lik all the normal objects that I copy and paste?

    1 vote

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  15. changing view size objects no longer show, or if I change an object it doesn't change until I change the view size

    I'll draw a box and select it, then click off but it still looks selected until I change the view size, or it will just dissappear from view all together.. Also I can't get any key commands to work, like select all or duplicate. I can't select points by dragging the direct select tool, and it won't join points. The whole program is buggy and nothing works. I have big sur 11.5.2 and a trial of Illustrator 26.01

    1 vote

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  16. フリーズする

    os...Windows 10 Pro
    バージョン:2022最新版。
    描画作業をしていると突然フリーズして落ちる。復元されない。(2020版では、復元されたのに)

    仕事が進まなくて困っています。

    1 vote

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへご協力いただきありがとうございます。

    ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。

    最初にお願いがございます。

    「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
    ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。

    もし、同じように再現するような場合は、以下の質問にお答えください。

    1. マシンのハードスペックをお教えください。
    2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
    3. 再現データがあるようでしたら、検証用にご提供ください。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  17. Color palette will come opened but immediately flash close

    Several actions will fly open and fly closed such as the color palette when selected it will fly open and then immediately close

    1 vote

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  18. Application de nuances sur objets groupés

    Problème nouveau : L'application d'une nouvelle nuance sur le fond et/ou le contour d'objets groupés ne semble plus changer la couleur de l'objet lui-même.
    Ainsi lorsque je sélectionne un objet après modification de la couleur du groupe il a conserve sa couleur initiale. Je ne vois pas l'utilité et cela complique la colorisation sur de grands nombres d'objets.

    1 vote

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  19. Changing corner radius on a shape changes unrelated anchor point

    MacOS Big Sur 11.6, Illustrator 25.4.1

    (Older versions too, I specifically reinstalled Illustrator with preferences resetted to verify if the bug is still there on the newest version)

    I have been having this issue randomly for a while, when rounding corners on some shapes, certain anchor points get displaced, often ruining symmetry. I have tried turning every kind of snapping off. It doesn't matter if the corner is changed from the panel or from the artboard. Doesn't matter if I have one corner selected on more, Illustrator sometimes decides to change a certain anchor point.

    Before rounding the corners, I…

    1 vote

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  20. Separations preview

    Mac OS 10.15.7 Ai 25.4.1 When an item is selected i get blue bezier points, but when i turn separations preview on it turns light grey and makes it difficult to move also the selection marquee disappears. In some files this happens all the time even with out the separations preview on. Thanks

    1 vote

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