illustrator Stops Responding when Scrolling Fonts in Glyph Panel
While trying to select an appropriate Glyph from a symbol font installed in Windows 11, the dropdown font list in the Glyph panel makes Illustrator stop responding for as many as 3 full minutes. The Windows alert "Illustrator preview is not responding" is displayed prompting you to exit the app, but in the time it takes to fill out this form, it finally becomes responsive again. However, I can't get through my entire font list to the font I want because it locks up every time. Last time this happened, it was also trying to update saved content in my document cloud for Adobe. Not sure if they are related.
Jason Burnett
shared this idea
Hi,
Thanks for reporting this issue, Illustrator team really appreciate this.
Unfortunately we are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
1)Kindly provide small video describing the issue , Test file(Via File→Package) & Font with which you are able to reproduce this issue and share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit Goyal
Illustrator Team