illustrator Stops Responding when Scrolling Fonts in Glyph Panel
While trying to select an appropriate Glyph from a symbol font installed in Windows 11, the dropdown font list in the Glyph panel makes Illustrator stop responding for as many as 3 full minutes. The Windows alert "Illustrator preview is not responding" is displayed prompting you to exit the app, but in the time it takes to fill out this form, it finally becomes responsive again. However, I can't get through my entire font list to the font I want because it locks up every time. Last time this happened, it was also trying to update saved content in my document cloud for Adobe. Not sure if they are related.
Thanks for reporting this issue, Illustrator team really appreciate this.
Unfortunately we are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
1)Kindly provide small video describing the issue , Test file(Via File→Package) & Font with which you are able to reproduce this issue and share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Jason Burnett commented
Here's what I have found: When I am looking for just the right apostrophe or comma or ligature or something, I often scroll through the GLyuph panel and look for resources in various fonts that I can use to get the look that I am going for.
When Illustrator reaches a font that doesn't have the core letters defined (symbol fonts, icon fonts, font-alternates), rather than skipping the font it can't render or rendering the character set that it CAN render, Illustrator just stops. This is really annoying.
Some examples would be Fork Awesome, a port of an old Font Awesome icon font. When I scroll through and get to Fork Awesome, it stops scrolling until I manually select a different font that it can display.
Oddly enough, clicking on the font will display the font with no problems, it's just when scrolling using the down arrow that the next font won't display and the scrolling stops.
Hope this clarifies the problem.