Can’t generate prompt due to connection issues Error
Trying out the new AI and when I enter something in the subject field, It tells me it is having connection issues and to check your internet. My internet is working fine.
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Chris Anderson
shared this idea
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Kshitij Chavan commented
'Can’t generate prompt due to connection issues Error' is showing whenever I try to generate image by AI
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Perhaps something is blocking the access to Adobe Firefly servers... if you were on Windows, I’d advise you to check the rules your firewall has... I know something similar happens for generative fill in Photoshop, and changing the rules Windows automatically sets up can help with solving that, but I don’t really know what is responsible for that on Macs. I think it’s better to try to reach the support agent for them to check it at your side first.
