Typing text and changing color don’t get immediately updated on canvas
The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.
Cihan Yilmaz
shared this idea
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Cihan Yilmaz
commented
It doesn't matter, don't worry.
You can find this link -
What a weird situation....
Rohit claims he never got this email with the RAR archive attached.
Cihan, please, can you upload this archive to some file hosting service, like wetransfer.com, and share a link to it here instead of attaching it to an email? Sorry for the hassle :( -
Cihan Yilmaz
commented
Hi Egor.
I responded to emails on both Wednesday and Thursday. Could it be that it didn't come to you? You can find my answers in the attached photo.
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Cihan, please connect with Rohit Jain from Adobe (Senior Lead Software Engineer) and set up the time to troubleshoot it — he will be waiting.
We both tried you to contact via the email you uses here, but got no reply. Perhaps it’s the spam filter at your side? -
Cihan Yilmaz
commented
Hi Egor.
Of course I'd like to help. I installed the new version.As you said, the problem still persists. I am available between 10am and 17pm hours Turkey time. -
Cihan, please try the newer Beta 28.8.0.19. The team made some changes to address this issue with it.
It won’t solve the problem immediately, but will help to track it.
The team asks about your availability, to have a debug session with you.
Will you be able to assist? If yes, please share the time you find the most comfortable for you. -
Cihan Yilmaz
commented
Yes, the text I write is not updated unless I zoom in or out. The same problem persists when I change the preview mode to CPU. There is no problem with the shapes, but the same problem persists with color change and writing. my gpu is geforce 1030
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I see, thanks. The text you type doesn’t seem to get updated on canvas unless you zoom, right?
Does it happen only for text, or does it also happen when you try to creates paths, shapes, change color?
Does toggling the preview mode from GPU to CPU make a difference? If yes — what are the spec of your GPU? -
Cihan Yilmaz
commented
By the way, this only happens in the beta version.
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Cihan Yilmaz
commented
You can see in this video. Even though I write the text, the text cannot be seen without zooming in.
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Cihan, can you please record a short video demonstrating the problem?
