Skip to content

João de Carvalho

← Adobe Illustrator

My feedback

1 result found

  1. Illustrator 24.2 not saving changes!!!!!

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    João de Carvalho commented  · 

    I still with the same problem! And as I can see ADOBE just don't care. Because it is a serious problem and after a year since I created this post I didn't hear anything back from the support yet.

    it is just crazy that we pay an expensive subscription and we don't have a direct channel with support. This nonsense!

    Anyway, I noticed that every time that I have this issue, I can see that .temp files are created in the same folder where the file I am working on at moment is saved. If you rename the file extension from .temp to .ai, it will become the correct file with your last changes made. (Look for the last temp file created, some times a lot of them are created)

    Hope this help, because Adobe support doesn't exist.

    João de Carvalho shared this idea  · 

Feedback and Knowledge Base

(thinking…)