Monica
My feedback
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15 votes
The issues seems to happen again in 28.0 and 28.1
The team is now aware of the bug.
Still — please comment and upvote to help the team to get statistics on the magnitude of the problem.
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It's July 2020 and every time I open Illustrator 2020 it welcomes me and loses all my preferences. It's really annoying so I will just continue to use 2019.
Felt validated searching Google and finding this thread with so many people experiencing the same thing (since 2018 no less)