I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
If you are still facing the problem , Please share with us at ShareWithAI@adobe.com keeping the title of this thread as subject to the mail.
An error occurred while saving the commentMonica commented
It's July 2020 and every time I open Illustrator 2020 it welcomes me and loses all my preferences. It's really annoying so I will just continue to use 2019.
Felt validated searching Google and finding this thread with so many people experiencing the same thing (since 2018 no less)