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yusuf Tijani

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  1. Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects

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    33 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Ratchakrit Klongpayabal posted the below solution to fix this issue.

    How to stop .tmp$$$ when export .png File from Avast Anti-virus

    The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.

    1. Go to Avast Antivirus user interface.
    2. Select the protection tab.
    3. Select ransomware shied.
    4. Protected folder by Avast Ransomware shield will appear.
    5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
    6. When you select, the message of the selected folder and "Stop Protection" button will appear.
    7. Click stop protection.

    after this procedure, you can export .png file or else and preview it as you please. Please try...

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    yusuf Tijani commented  · 

    I have been unable to save my files properly since yesterday, when I worked on a project that’s has images. First I got a message in Illustrator that autosave won’t work because the file I'm working on is large. Then when I tried to export my project for screen, instead of saving just as png, it saved as png.tmp$$, and just add to rename before I can get my file. And also when I saved my files it keep saving as a temp file since then. Have to rename the files saved and include .ai to get the file, really stressful. I reset my Preferences and closed my Illustrator for long time, open it later, and created a new file, and saved, and still got a temp file saved. You can check the attached files to see how the files where saved. Need a quick fix, thank you.

    yusuf Tijani supported this idea  ·