10 votesRequest to Contact Support · AdminAnish Kumar (Sr. Lead Quality Engineer, Adobe Illustrator) responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentMolly Cichy commented
July 22, 2020. Same thing happening here. I'm using CC and AI is up to date. I just got a new Macbook Pro running 10.15.6; this wasn't happening on my old computer as of last week (same OS, same up-to-date AI software), for comparison's sake. Hope they find the fix soon.