Skip to content

Julia Galiazzo

← Adobe Illustrator

My feedback

1 result found

  1. New Illustrator 2020 laggy and slow on the simplest of tasks

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Under Review  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
    We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
    Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.

    This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

    An error occurred while saving the comment
    Julia Galiazzo commented  · 

    I'm experiencing the same problem, particularly with using the pen tool where the lagging of the software slows down the program so much that I can't pinpoint where I want the tool.
    I've tried the Illustrator Beta Build thing but it hasn't made any difference. Sorry.

Feedback and Knowledge Base

(thinking…)