My feedback

1. preferences reset to default...EVERY time I open Illustrator

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   prestine

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   18 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Request to Contact Support  ·  AdminAnish Kumar (Sr. Lead Quality Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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   Don Henderson commented  ·  Aug 11, 2020  ·  Edit…  ·  Delete…

   I'm having the same sort of problem as well. I'm using a iMac running OS Catalina 10.15.6. Every time I open AI, the units revert to points instead of inches. Is there a way to lock this? The rest of the stuff I can deal with, but this drives me crazy. I've been using AI since the 1980s and it has improved steadily over the years, but little things like this shouldn't be an issue.

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