Skip to content

Anonymous

My feedback

1 result found

  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anonymous commented  · 

    Spoke to support who helped stop this.

    Go to Illustrator > Preferences > Performance, look for the GPU setting and uncheck 'Animated zoom' (and potentially 'graphics cards' however I didn't see this option, and just the unchecking of 'Animated zoom' worked) :D

    An error occurred while saving the comment
    Anonymous commented  · 

    I have had this issue for over 18 months now also. It happens constantly when zooming in/out, or moving the canvas around in Illustrator.

    Anonymous supported this idea  · 

Feedback and Knowledge Base