Translate Ideas and Comments
Choose language:
There was an error during translation

Anonymous

My feedback

  1. 71 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0

    For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappear

    Warm Regards,
    Illustrator Team

    An error occurred while saving the comment
    Anonymous commented  · 

    After updating to macOS Catalina, I can't open or save files on Illustrator. It loads forever and I'm forced to force quit, nothing gets saved so I loose all the work I did.

    HELP. I need Illustrator to work.

Feedback and Knowledge Base