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  1. Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects

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    30 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Ratchakrit Klongpayabal posted the below solution to fix this issue.


    How to stop .tmp$$$ when export .png File from Avast Anti-virus

    The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.

    1. Go to Avast Antivirus user interface.
    2. Select the protection tab.
    3. Select ransomware shied.
    4. Protected folder by Avast Ransomware shield will appear.
    5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
    6. When you select, the message of the selected folder and "Stop Protection" button will appear.
    7. Click stop protection.

    after this procedure, you can export .png file or else and preview it as you please. Please try...

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    Anonymous commented  · 

    Was working just fine in AI 2020 at my dayjob, creating an .eps print file using copy-pasted art from an .ai file as usual... then today my new .eps work began "saving" as lots of .tmp files, and new .eps files which will not open. My old original .ai files that I'd been pulling from yesterday have now got all these funky clipping masks all over the place, in spite of me having used no clipping masks originally in that .ai artwork...no textures or even jpgs. It was all plain bog standard pen drawn vector shapes and live text. Now I cannot save or open any of my work! What should I do??

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