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Ezra B

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  1. New document (File > New) window / dialog is blank / black / gray / empty

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    65 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Ezra B commented  · 

    Since updating my Illustrator to the 2021 version, the current version, and any other versions prior to it that I have reverted to have not been able to open new documents. When I launch the app, it opens the 'Welcome to Illustrator' window like normal, and I can open existing projects fine, but as soon as I go to 'Create New' or 'Templates', it won't open a new document window. The buttons don't seem to respond at all.
    I've tried uninstalling Illustrator 2021 and re-installing, to no effect. I've installed the previous 2020 version, with the same bug where I can't open new documents. It's incredibly frustrating.

    The only way I can make a 'new' document is to open an existing document, resize the artboard and save as a copy.

    THIS IS AN ISSUE ACROSS ILLUSTRATOR, INDESIGN AND PHOTOSHOP 2021.

    Ezra B supported this idea  · 

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