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Eric Green

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  1. M1 Apple McBook - Crashing

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    77 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1

    This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update

    1). Backup your preferences and launch Illustrator with fresh preferences
    2). Quit and re-launch Illustrator once again
    3). Use Illustrator in your workflow

    If you see AI crash and entire system is not freezing then please create a new issue.

    An error occurred while saving the comment
    Eric Green commented  · 

    I'm also having the same issues using Illustrator on a new MacBook Pro M1, running Big Sur and Illustrator v25. I wish I could say what causes the spinning wheel to appear, but it happens at random (e.g., moving type, adjusting a path, saving a file). Often, the issue does work itself out if I sit and wait. However, just as often, I have to either force quit Illustrator or restart my MacBook. I haven't experienced a similar issue on any other apps. It seems limited to Illustrator.

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