73 votesCompleted (Comments Open) · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1
This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflow
If you see AI crash and entire system is not freezing then please create a new issue.
An error occurred while saving the commentEric Green commented
I'm also having the same issues using Illustrator on a new MacBook Pro M1, running Big Sur and Illustrator v25. I wish I could say what causes the spinning wheel to appear, but it happens at random (e.g., moving type, adjusting a path, saving a file). Often, the issue does work itself out if I sit and wait. However, just as often, I have to either force quit Illustrator or restart my MacBook. I haven't experienced a similar issue on any other apps. It seems limited to Illustrator.