62 votesCompleted (Comments Open) · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1
This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflow
If you see AI crash and entire system is not freezing then please create a new issue.
An error occurred while saving the commentZach commented
Please update your apps for M1 chip. My system freezes and crashes when running Illustrator, even the simplest of tasks like pressing "p" for pen tool will freeze app and I cannot close or reopen unless I completely shut off my Mac and restart it, losing all my saved work. As I am typing this illustrator has been frozen for 15 minutes because of this bs. I am tired of literally not being able to use my brand new laptop because of Adobe's software incompatibility issues.