Zach

← Adobe Illustrator

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2 results found

  1. MacOX Big Sur Laggy

    2 votes
    0 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
    How important is this to you?
    Zach supported this idea  · 

  2. M1 Apple McBook - Crashing

    76 votes
    78 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issue (entire M1 MacBook system freezes) is fixed for AI 25.0.1 and 25.1 This fix takes effect in a day's time, if you still face this entire system freeze then please follow the steps to update:

    1). Backup your preferences and launch Illustrator with fresh preferences

    2). Quit and re-launch Illustrator once again

    3). Use Illustrator in your workflow.

    If you see AI crash and entire system is not freezing then please create a new issue.

    Zach supported this idea  · 
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    Zach commented  · 

    Please update your apps for M1 chip. My system freezes and crashes when running Illustrator, even the simplest of tasks like pressing "p" for pen tool will freeze app and I cannot close or reopen unless I completely shut off my Mac and restart it, losing all my saved work. As I am typing this illustrator has been frozen for 15 minutes because of this bs. I am tired of literally not being able to use my brand new laptop because of Adobe's software incompatibility issues.

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