Jack Tako

← Adobe Illustrator

My feedback

1 result found

  1. M1 Apple McBook - Crashing

    76 votes
    78 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issue (entire M1 MacBook system freezes) is fixed for AI 25.0.1 and 25.1 This fix takes effect in a day's time, if you still face this entire system freeze then please follow the steps to update:

    1). Backup your preferences and launch Illustrator with fresh preferences

    2). Quit and re-launch Illustrator once again

    3). Use Illustrator in your workflow.

    If you see AI crash and entire system is not freezing then please create a new issue.

    An error occurred while saving the comment
    Jack Tako commented  · 

    I've had 4 hard crashes which required rebooting within the past hour. I should suspend my CC subscription until this works. I've had to buy Affinity Designer and Pixelmator as my workaround.

    WTH did Adobe concentrate on making Lightroom M1 compatible over their other apps?

    I'm using a MacBook Pro 13" with M1 chip, 16GB ram, and 2TB hard drive.

    EDIT: Based on other comments here, I've reset my Illustrator preferences and turned off the GPU Performance option. That seems to solve the frequent crashing for me. But the choppiness during zooming in or out makes my brand new laptop seem like it's 10 years past its prime.

    An error occurred while saving the comment
    Jack Tako commented  · 

    I've had 4 hard crashes which required rebooting within the past hour. I should suspend my CC subscription until this works. I've had to buy Affinity Designer and Pixelmator as my workaround.

    WTH did Adobe concentrate on making Lightroom M1 compatible over their other apps?

    I'm using a MacBook Pro, 13" with 16GB ram and 2TB hard drive.

Feedback and Knowledge Base

(thinking…)