62 votesCompleted (Comments Open) · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1
This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflow
If you see AI crash and entire system is not freezing then please create a new issue.
An error occurred while saving the commentSusan L commented
Please fix this issue!!!! My boss purchased a new MacBook Air M1 chip to replace an old desktop and I am having nothing but problems running AI - constant spinning wheel, lagging, slow and not saving. I was so frustrated yesterday and couldn't complete a project because of the issues. I have had to bring my personal 2017 MacBook air to work and thankfully it runs AI seamlessly.