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Matthew

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    This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1

    This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update

    1). Backup your preferences and launch Illustrator with fresh preferences
    2). Quit and re-launch Illustrator once again
    3). Use Illustrator in your workflow

    If you see AI crash and entire system is not freezing then please create a new issue.

    An error occurred while saving the comment
    Matthew commented  · 

    I reinstalled the computer from scratch and copied nothing across.
    I then installed a new fresh installation of illustrator.
    It has worked fine since then without crashing.
    I know this is a pain, and has taken me a lot of time to get everything else how I want it, but at least I can use illustrator.

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