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Alessandro

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  1. Enabling Rulers or entering Outline or Isolation mode completely disables GPU Preview

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    14 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,


    Thanks for reporting this issue, but as we are unable to reproduce the same inhouse, we would need some more information 


    • Please share the details of the Ai version (desktop) you are using.
    • If possible , it would be helpful for us to reproduce the issue if you could share the files with which you constantly face the issue.
    • Please share system details and GPU details for the machine you are using.


    Warm regards,

    Aishwarya G Gadodia

    Alessandro supported this idea  · 
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    Alessandro commented  · 

    real-time GPU view does not work when rulers are active. The problem has existed since the first release of Illustrator 25 and has not yet been fixed. If I create a new document without rulers everything works, when I activate the rulers the view automatically switches to CPU mode I use illustrator on an iMac Pro with mojave 10.14.6.

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    Alessandro commented  · 

    realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)

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