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Lindsay Hinkle

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  1. M1 Apple McBook - Crashing

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    78 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issue (entire M1 MacBook system freezes) is fixed for AI 25.0.1 and 25.1 This fix takes effect in a day's time, if you still face this entire system freeze then please follow the steps to update:

    1). Backup your preferences and launch Illustrator with fresh preferences

    2). Quit and re-launch Illustrator once again

    3). Use Illustrator in your workflow.

    If you see AI crash and entire system is not freezing then please create a new issue.

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    Lindsay Hinkle commented  · 

    Just purchased an M1 Mac mini 16gb - 512gb and it is constantly restarting because of a problem , even in the middle of basic computing. I've been on and off with Apple support and their theory is the Rosetta version of Illustrator. Still trying to rule out other possibilities... The actual app seems to be working fine, but it's hard to say.

    Lindsay Hinkle supported this idea  · 

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