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Miguel Avila

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    34 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Miguel Avila commented  · 

    Issue fixed for me after the fix suggested by Ankit Goyal. No compatibility error showing up anymore.
    However I found that file under a different directory, please see attachment.

    Update: After Hibernating and re-opening Illustrator, error pops up again. System compatibility Report reads the following:

    Video Intel(R) HD Graphics 4600 v.20.19.15.5126
    ----------------------------------------------------------------------------
    1. The current version of your Intel display driver may cause performance and stability issues. It is strongly recommended that you update to driver version 100.8476 or later. Drivers are provided by Intel or your computer's manufacturer.
    URL: https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

    Video NVIDIA Quadro K2100M v.25.21.14.2678
    ----------------------------------------------------------------------------
    1. NVIDIA has identified a bug which causes random crashes in your Adobe application and has provided a fix in driver version 451.77. This driver update is strongly recommended.
    URL: https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

    Miguel Avila supported this idea  · 

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