Whitney

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  1. 22 votes
    How important is this to you?

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Whitney commented  · 

    I work on a PC. I have had this same issue! I followed the instructions after clicking the "fix" button. Did everything it told me to. Same screen still pops up when I launch Illustrator. Today I had and error that popped up when I was resizing something in illustrator and told me I didn't have enough RAM to complete the action. Illustrator froze and I had to close it through my task manager.

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