Amanda Eliasson

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  1. System compatibility report

    22 votes
    35 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    An error occurred while saving the comment
    Amanda Eliasson commented  · 

    Hi,

    I have had a similar problem for the last couple of days. After launching Illustrator the message of "System Compatibility Report" shows up, but only for a few seconds before going to BSOD (blue screen) with the stopcode "APC_INDEX_MISMATCH". No chance to export a report from illustrator before it all crashes. All drivers are updated, I've got NVIDIA Quadro K2100M.

    Any help would be greatly appreciated!

    Regards,
    Amanda

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