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1 voteAndreas shared this idea ·
74 votesCompleted (Comments Open) · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1
This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflow
If you see AI crash and entire system is not freezing then please create a new issue.
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Photoshop, Illustrator and Creative Cloud is still not working, Adobe. I am guessing that you are aware of this issue since a few months back. Can I pause my account so you won't charge me for apps that isn't working.