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This is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
So sorry it happened, and I wish I could do more.
Please add votes to this if you experience the same issue, it will help to initiate a proper investigation.Brad Brahy shared this idea ·