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Brad Brahy

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  1. Illustrator 2022 DOES NOT OPEN.

    2 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
    I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
    So sorry it happened, and I wish I could do more.
    Please add votes to this if you experience the same issue, it will help to initiate a proper investigation.

    Brad Brahy shared this idea  · 

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