Technicholl
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59 votesCompleted (Comments Open) · 14 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Admin →
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This may be the wrong type of post but I'm looking for information/reassurance about Illustrator and Adobe as a whole and how there doesn't seem to be any consistency between apps.
Although it has a couple of bugs (overwriting links of duplicated documents), share for review in Indesign is very good, it works well and the way it works makes sense.
When my client gets the link, they can view it in vector (or high res), with the correct fonts, see all images (even if not embedded) and they can make comments that I can see in Indesign.
However, when it comes to Illustrator, it's an absolute mess. I have to resave my files in a separate specific format, save it in a specific location and then when you view it online its a terrible resolution, fonts drop out and you can't see images that aren't embedded. It really is terrible and makes no sense.
I presume that different development teams work on different software within Adobe but surly they must communicate? How can one team (InDesign) get it so right and another team (illustrator) be get it so wrong.
I know this post may sound like a rant but Adobe is absolutely ruining my workflow and causing confusion for my clients because they are getting different types of links that work differently and they are getting frustrated with me. It's really annoying (and should be unnecessary) to explain that different software, from the same company, has no consistency.
I suppose my question is, who can I actually speak to put a genuine "grievance/complaint" forward?
Many thanks