I actually found a way to do it. In the Adobe Admin Console-->Manage Enterprise. There is a bar across the top with different options. One of them is called "Packages." There you can create your own installation package using the Adobe Templates. Select your product, then "Customize" and change "App Versions" to include "Older Versions." Now I can pick any version back to 25.0 to package up. It is really a piece of cake and I don't know why nobody in Adobe support notified me about this during my three days of escalations trying to find the downloader for our version. Wake up Adobe Support. Know your products.
Matt
I actually found a way to do it. In the Adobe Admin Console-->Manage Enterprise. There is a bar across the top with different options. One of them is called "Packages." There you can create your own installation package using the Adobe Templates. Select your product, then "Customize" and change "App Versions" to include "Older Versions." Now I can pick any version back to 25.0 to package up. It is really a piece of cake and I don't know why nobody in Adobe support notified me about this during my three days of escalations trying to find the downloader for our version. Wake up Adobe Support. Know your products.