1 result found
I am glad to update that this issue was fixed in 24.0 release.
Thank you for all the feedback.
An error occurred while saving the commentKellie O'Brien commented
I've had this problem a few times over the last year and again today. I renamed the file before opening, made my changes and saved as .ai and pdf. I opened the pdf to check that it was fine and all was good. I emailed off to a client and they rang to say the file had none of the changes I made. I reopened the ai and pdf and none of the changes had been saved. This is incredibly disappointing, we pay for a premium product and bugs like this are unacceptable, I look incompetent to my client and I'm now worried about every file I create not being correct. Adobe are you going to pay for the problem if I send a project to print assuming it's the correct version and it's just randomly decided to default to an earlier file?