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Kellie O'Brien

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  1. Files not saving correctly, reopens to older versions.

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    59 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Kellie O'Brien commented  · 

    I've had this problem a few times over the last year and again today. I renamed the file before opening, made my changes and saved as .ai and pdf. I opened the pdf to check that it was fine and all was good. I emailed off to a client and they rang to say the file had none of the changes I made. I reopened the ai and pdf and none of the changes had been saved. This is incredibly disappointing, we pay for a premium product and bugs like this are unacceptable, I look incompetent to my client and I'm now worried about every file I create not being correct. Adobe are you going to pay for the problem if I send a project to print assuming it's the correct version and it's just randomly decided to default to an earlier file?

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