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Pete Young

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  1. Illustrator 2022 DOES NOT OPEN.

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    1 comment  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
    I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
    So sorry it happened, and I wish I could do more.
    Please add votes to this if you experience the same issue, it will help to initiate a proper investigation.

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    Pete Young commented  · 

    I'm having the same issue Windows 11. After a few times of working Illustrator just won't start, no splash screen, the exe just loads in the background processes. I've tried uninstalling reinstalling, deleting preferences, tried Creative cloud cleaner...Like OP I'm very disappointed

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