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Jennifer Li

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  1. Cannot open AI or EPS files just exported from AI

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    Resolved (Comments Open)  ·  4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Jennifer Li commented  · 

    Thank you Lance, for your response.

    I was fortunately able to fix it...
    I tried restarting the computer and it didn't help.

    But when I tried to manually search through my computer files for the Illustrator app I was able to set the "open with" manually to Illustrator. It just wasn't available when I was looking for it on the short list. I think it's probably something to do with the app updates.

    An error occurred while saving the comment
    Jennifer Li commented  · 

    Attached are photos of what the saved files look like.
    I'm unable to open them

    Jennifer Li shared this idea  · 

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