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Katie Garman

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    Katie Garman commented  · 

    I too, am too afraid to try this out.
    For those of you looking for a temporary fix-- you can 'downgrade' to an older version of AI... I bumped back down to 26.0.3 and haven't had the issue.
    BUT**** I did have an issue with it clearing all my preferences :( ***READ AHEAD:

    I read somewhere that you are FIRST supposed to click "uninstall" on your current version, because it will prompt you to keep all your preferences/shortcuts/etc saved... ***I messed up and just went strait to the "install" button on the version I needed and it automatically uninstalled the newest-- and no prompt happened, and now I'm having to rebuild my entire workspace layout, re-program shortcuts- and more.
    I do currently have about 10 tabs open on researching these forums to figure out how to drag and drop my saved workspace and shortcut files to the new program folder but it has been a mess and apparently other folks have had the worst luck with it.

    SO, if you do go to downgrade, learn from my mistake. Worst case scenario, take a screen recording and scroll through all your keyboard shortcuts & general preferences; and screenshot your workspace so you have it to reference if you do still end up losing your preferences.
    Hope this helps!

    Katie Garman supported this idea  · 

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