Rhonda Martin
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2 results found
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Anchor points not displaying with layer color
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2022-08-04 at 1.29 PM.png 35 KB -
2022-08-04 at 1.28 PM.png 122 KB -
Screen Shot 2022-08-04 at 8.06.04 AM.png 342 KB -
ScreenShot_2022-01-31at9.07.23AM.jpg 223 KB -
example of anchors and handles.pdf 387 KB -
Screen Shot 2021-07-16 at 9.48.35 AM.png 45 KB -
Screen Shot 2021-07-16 at 2.47.25 PM.png 49 KB -
Screen Shot 2021-07-20 at 4.54.00 PM.png 47 KB
12 votesThis issue arises due to problems with Apple's graphic rendering pipeline on older versions of macOS and has been resolved by Apple in macOS 13 and above. We request you to update your macOS to13 and above to fix this issue.
An error occurred while saving the comment An error occurred while saving the comment Rhonda Martin
commented
I think it has to do with having more than one file open at the same time or at least that’s what’s happening for me.
An error occurred while saving the comment Rhonda Martin
commented
I have also reported this issue.
An error occurred while saving the comment Rhonda Martin
commented
2017 Imac Monterey 12.4, Illustrator Version 26.4.1
I start a new file and it’s fine. The anchor points are the same colour as the layer. If I open a second file the anchor points on it are grey. If I copy something from the second file to the first, all of the anchor points change to grey. If I save and close the first file which was OK at the beginning, the anchor points are now OK on the second file which I still have open. I think the problem has to do with having more than one file open at the same time and copying from one file to another. Maybe a clipboard issue? I don’t know how to fix this and it’s very annoying as the anchor points are very hard to see. This started happening after I upgraded my operating system a couple of months ago. My coworker doesn’t have this problem and she has the same operating system and is running the same version of Illustrator but she has a newer iMac. The seems to be the only difference.
Rhonda Martin
supported this idea
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An error occurred while saving the comment Rhonda Martin
commented
2017 Imac Monterey 12.4, Illustrator Version 26.4.1
I have the same problem. It happens with pretty much every file. I can start a new file and it's fine but at some point the anchor points change to grey losing the layer colour. I have tried saving files as eps and then resaving as an ai as someone suggested and it seems to work for a while but almost always the anchor points lose colour again. I can’t even pinpoint when it happens. The only thing I can think is that I upgraded the operating system a couple of months ago and this started happening around that time. My coworker is running the same operating system and the same version of Illustrator and doesn't have the problem. She has a newer computer - iMac 2020.
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Click-drag fails... snaps back
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Application frame bug.mp4 1601 KB -
Screen Shot 2022-08-19 at 2.52.30 PM.png 132 KB -
Screen Shot 2022-08-19 at 2.52.40 PM.png 149 KB -
error illustrator-720p.mov 35278 KB -
pasuidou.mov 367 KB -
Screen Recording 2022-03-14 at 12.19.04 PM.mov 642 KB -
Illustrator issue1.mov 15227 KB -
Specs.png 53 KB -
video-1593631425.mp4 2579 KB
166 votesRhonda Martin
supported this idea
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Resaving as an older version does not work for me. As long as there is more than one file open, the first file open will display the anchor points correctly but the others don't. If you have only one file open it's ok. As you open more files the anchor points are greyed out.