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Can't finish previewing. Could not complete the requested operation.
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773 votesThanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.
If you're still seeing it, could you help us with a few details so we can dig in further?
- Are you still facing the issue? (yes / intermittent / no longer)
- Machine configuration — OS and version, GPU, and Illustrator version/build
- Reproduction rate — does it happen every time, or only sometimes?
- A screen recording of the issue as it happens, if you can capture one
- The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)
If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.
Thanks for your patience and for helping us track this down.
Warm regards,
Aishwarya G Gadodia
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124 votesnoma
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이 문제가 아직도 해결되지 않았나요?
대용량의 인쇄물을 작업할 때 간혹 아웃라인만 남긴 채 미리보기를 로드 할 수 없는
문제를 작년에도 경험했습니다.
해결법은 프로그램을 종료 한 뒤, 상대적으로 저용량의 파일을 먼저 실행 후 대용량의 기존 파일을 여는 것이었습니다. 물론 작업이 지속적으로 진행 될 경우 미리보기를 로드 할 수 없는 문제는 여전했습니다. 게다가 runtime error 까지 뜨는 문제는 해결 될 기미가 전혀 보이지 않습니다.