Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
37 results found
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Selection tolerance does not apply for selecting handles and is broken for points
Selection tolerance does not work for handles selection. You need to be very precise to select them. When smart guides are on, it works, but not when they are off.. For my type of work it's better to work without smart guides.
114 votes -
Selection Stuck
Often when I select multiple object one will remain selected no matter where I click and what else I select. I have to "select all" then clink in blank space to get everything un selected. It's wasting a lot of time.
27 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
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Selection of all objects inside a group instead selects group
In previous versions of Illustrator if I was inside a group, and I selected all the objects, it would treat it like typical multi-selection. Now once I've selected all the objects, Illustrator behaves as though I have selected the group.
For example, I have 3 objects at 40% opacity. I group them, so now there's a group (with 100% opacity) containing 3 objects (at 40% opacity). When I enter the isolated group, and I select the first object, the transparency shows 40%. Nothing changes when I select the second object (still shows 40%). However, when I select the third object,…
20 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Object selection stays selected after clicking away or to a different object
For many versions now the issue persist. Happened not only with this machine but with others all MACs running the latest update both on adobe and OS.
The issue is with the selection tool. so I click on an object generally one that is grouped and then make edits then when I click away a larger bounding box appears as if I am selecting all but I cant pinpoint what it is that has been selected. I move a newly selected object that is not in the group to a different area of the artboard and the selection or bounding…
15 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
We could not reproduce this issue after several attempts.Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ankit Goyal
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Warning Message "Partially selected objects..." Repeated
The warning message repeats:
"Partially selected objects cannot be set as key objects. In order to set an object as a key object, make sure the entire object is selected and try again."
10 votesThe problem no longer happens in latest releases, like 26 and 27.
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Selection tolerance too tight on high resolution displays in Windows
Selection tolerances are much too tight when trying to select a line rather than a shape - you have to be within 1-2 pixels to select properly, which makes it super hard to select lines.
This can be fixed slightly by changing the UI scale, but only works if you change it to 'comically large'. It works fine on my MacBook so looks like a Windows problem.
Smart guides don't help since smart guides don't work when snap to grid is selected for some reason.
You can see the minute differences in the pointer position in the screenshots.
8 votes -
Bounding Box is larger than selected objects’ bounds, as if something else is selected
Adobe, have you seen this page. https://forums.adobe.com/thread/1148039
The bounding box problem has persisted over versions, years. Extremely strange that it continues to pester even to this day. Will you ever do anything about it?8 votes -
Select > Object > All Text Objects incorrectly selects hidden/locked grouped text
Windows 10
Illustrator 24.2.3 (64-bit)Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.
This causes two issues:
1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange…6 votes -
Bounding Box suddenly changes its size for rotated objects
Depending on rotation of linked file the bounding box scales extra large. No groups. Linked PSD file. Windows 10, Illustrator 25.0.1.
5 votes -
Selections are automatically deselected after a few seconds
Lately, Illustrator will deselect anything I select with either the selection or direct selection tool (doesn't matter which one) and it makes for a very frustrating experience. Anyone have an idea to fix?
I am running Dell (windows) latest AI version
Core i9 2.9 ghz
32GB RAM
Windows 10 Enterprise ("1903)
have a eGPU hooked up external 4k monitor with Radeon card.5 votes -
Glitchy Selection of simple rects, freezes, lags
I haven't used Illustrator for some years.. you can check my previous posts with great ideas and upvoted.
And now I just back to Illustrator, installed it trial on a fresh macOS MacBook and got this lags, video attached.
I just created empty document, with a couple rects and when I try to select any it lags like a crazy, everything is jumps, freezes etc.I found also the same here https://www.youtube.com/watch?v=NVi62donWCw
I have latest macOS up to today and just installed Illustrator firstly on my MacBook Pro M1.
4 votes -
Locked and/or hidden objects still become selected
The object is locked and/or not visible, yet when the layer is selected, all objects including the locked and hidden objects become selected and move when they should not.
(Illustrator 26.0.1 / OS Catalina 10.15.7)
4 votes -
Select Same Fill/Stroke Color ignores Compound Shapes
Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.
Windows 10, latest version of Adobe Illustrator 26.0.1
- I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
- I make two rectangles of a different color (e.g. red)…
3 votes -
Selecting & deselecting objects is buggy too
While working in a file:
Attempting to select more than one object at a time to move them simultaneously works, but then I cannot deselect the objects by clicking the art board as in all previous versions of Illustrator.
I have to click on each object at a time to deselect them. It doesn't always happen, but it happens often enough that it becomes an issue with work efficiency.3 votes -
Illustrator highlights anchors on mouse over when anchors are below other objects
Mouse hints sometimes don't accurately communicate what the user is about to do
As an example of the problem, create one rectangle with a fill, then create a second rectangle with a fill that encompasses one of the points of the first rectangle. Then, using the direct selection tool, hover over that point. The mouse hint indicates that the user is about to select that point. Click, and the second rectangle will be selected instead, because it is over top of the point.
If that point can't be selected in this way, the mouse hint shouldn't make it appear as…
2 votes -
Eliminate the "sticky" selection tool
The latest 27.8.1 version selection tool acts like a magnet after an object selection and will often drop/release the selected object with wild and random predictability. It's a horrible bug. Unfortunately, I have to use Illustrator in my job. This is nothing like I've seen in all the decades of using Illustrator. Lots of UNDOs. I'm going to revert back to the previous version.
2 votes -
Selecting a shape selects multiple unrelated objects
I'm trying to select a shape on my artboard and it automatically selects multiple objects even though they are not grouped or linked together in an way. Also, an object is getting selected even though I'm trying to click another object on the artboard. There seems to be some kind of margin around that object but it is just a shape that I created, no clip mask or anything of that sort was applied to the object. Is there a way to figure out what actions were applied to an object when clicked? If not, that could come handy.
2 votes -
Objects keep being selected after clicking another object
Everytime I try to select an object it stays clicked (or the previous selected object) and starts dragging objects, which makes the work impossible. This happens 100% of the time with a mouse and rarely with the touchpad. This happens both in my M1 macbook air and pro (14) with different mice.
2 votes -
Selection and Direct selection tool behaviour errors
The issues have to do with what items are selected, and which properties are displayed in panels (appearance and attributes) when using the selection tool and the direct selection tool on various configurations of item.
Please see the attached AI file for a thorough QA breakdown of this issue (s).
The most impactful error can be seen when using the Direct Selection tool on an item(path or text) in a group which contains only that one single item.
The expected behaviour should be the same as for any other usage of the direct select tool: it selects the item within…
2 votes -
Small objects rotating instead of scaling when grabbing corners of bounding box
New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1
When trying to grab small objects by their corners to scale, it rotates.
Expected result - Being able to scale!
Actual Result - Rotating, immediately putting the object at 45 degrees.An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.
If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.
If I…
2 votes
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