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Kari Chrenka

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  1. Tutorials Won't Load in Illustrator

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    1 comment  ·  Illustrator (Desktop) Bugs » Learning and Help  ·  Admin →
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    Kari Chrenka commented  · 

    Since the update to 2023, I cannot get any of the video to run in the illustrator application. This is problematic since I am an instructor, and my students are going off of the old setup and "GETTING STARTED" sections that used to exist in the tutorials. On the day I was to run the first tutorials assignment, I noticed Adobe's tutorials page updated. It has created a firestorm as some the tutorials that look the same at a glance open and have a different video and different working files. Within the Apps, I still see the old videos and it was working when we were in the Photoshop tutorials. This week we moved into Illustrator, and I can see the old videos in the tutorials, but they won't work when I am in Illustrator 2023. They work when I checked them in the 2022 version. I am not against change or updated, but the new tutorial update seems like all of the items were dumped into a huge pile. The old way had them sorted into nice sections that were perfect for curriculum-based learning. For the time being, is there a place to access the original tutorials that can be used until my assignments can be reworked to fit the new way that Adobe has updated? It is very confusing for me and difficult for my students.

    Thank you!

    Kari Chrenka supported this idea  · 

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