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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. eyedropper tool in recolor artwork not available

    In the Recolor Artwork panel, there is no eyedropper tool at the top. There is only the word "Reset". Why is this happening?

    3 votes

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    1 comment  ·  Learning and Help  ·  Flag idea as inappropriate…  ·  Admin →

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  2. The video player for tutorials defaults to the top when you open advanced recolor artwork

    I am following along with the tutorial and when I open advanced recolor artwork, the tutorial window is unclickable and jumps back to the top (so you can't follow along anymore) and I have to close out the color tab in order to scroll back down to the video. It is not a huge problem but it is a small problem. Love you Adobe!

    3 votes

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  3. request to solve a bug

    I Am unable to do the function of "ctrl+D" . i feel its some sort of bug.
    kindly look into it

    2 votes

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  4. 25.4.1 is available in Creative Cloud but the What's New section of the user guide only covers 25.3.

    The CC installer is bugging me to install 25.4.1, as shown in the highlighted portion of this screenshot. But the "view more" link leads to https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/whats-new.ug.html, which only describes 25.3.

    I personally am in the prerelease program, so I can dig up the release notes and see that 25.4.0 is a release that fixes a dozen or so small bugs that haven't affected me, but most people aren't. And 25.4.1 is a total mystery, with nothing in the prerelease section. Can we get the public "what's new" page updated to say that 25.4.0 fixes a bunch of the top…

    2 votes

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  5. Mistake in online help page

    Hi on page https://helpx.adobe.com/illustrator/using/cutting-dividing-objects.html under Trim objects using Pathfinder effects are swapped icons for pictures marked C and D. See attached picture.

    Thanks

    2 votes

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  6. Tutorials in Czech have disappeared

    After installation WIN11 - practical lessons in Czech have disappeared, the program cuts.

    1 vote

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  7. BUG: Can't downloaded .ai file by adobe site

    when I try to download the file proposed by adobe "final-flora-design-sample.ai" in creating 3D graphics in illustrator, it gives me an error. After I say "allow" on the site, I get an error on creative cloud. I have all free access to download from the adobe site... at every download attempt it offers me the same error

    1 vote

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  8. Illustrator will automatically convert color codes of shapes and vectors when a document of different color profile is imported.

    I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what…

    1 vote

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  9. Helpx practice files not loading in Ai

    I am trying to go through a helpx tutorial to learn illustrator. I downloaded the practice file on helpx but am getting an error when trying to open it in illustrator.

    1 vote

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  10. The Operation cannot complete because of an unknown error. [PARM] when accessing Help

    When I try to go to help and start typing "R" for Resize the error happened. See the image.

    Illustrator 25.4.1 on Mac OS X Catalina 10.15.7

    1 vote

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  11. Whatever happened to User Guides?

    I myself am an OLD(School) Illustrator user truly believe that the lack of issuing any type of user guide is at best discourteous. Unfortunately, Adobe seems quite happy to Offload (i.e. burden and/or inconvenience) the task to their community. It seems like they used to consider us customers (or even clients) who deserved professional, well-organized, easy-to-use, comprehensive, and UP TO DATE instructions and guides. Hmmm,.. whatever happened to support those who put/keep you in business? I guess in the software business that's progress?

    It's even worse when you consider that we live in a time when it would be…

    1 vote

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  12. After the new 25.4.1 version, Learn Function and Interactive Tab doesn't work anymore.

    The Learn Tab is currently blank, and it's an obstacle to learnign the Illustrator.

    Windows 10 Home x64
    Adobe Illustrator 25.4.1

    1 vote

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