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We have done further updates to Dimension tool with recently released version - 28.3
You can create and use your custom scale for dimension, hide or show units on dimensions and dimensions are now sticky to the object - they transform as well when you transform the object.
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We are a design firm consisting of Architects, Illustrators, Graphic Designers, Exhibit Designers, and many other disciplines. While our buildings have their own set of construction documents, all of our Environmental Graphics and Signage have to have their own set of construction documents that are given to the fabricators and Contractors for bidding purposes. They are not going to use an app to find the sizes of things. It has to be done by looking at a paper set, and it has to have dimensions and drawn to scale. The files are created in Illustrator, dimensioned with CADTools, and are imported into InDesign to create our Construction Documents. I would like nothing more than to eliminate CADTools, as it is a pain to upgrade every time there is a new version of Illustrator. But, CADTools is exactly what you should be looking to emulate, as that is what our Graphic Designers all what. This is a feature we asked for over 10 years ago, and I'm glad to see you are finally getting around to it. It is the most requested feature as far as I can tell. If you can't beat them, buy them. You have all the money.