Skip to content

Katherine Purnell

← Adobe Illustrator

My feedback

1 result found

  1. Illustrator crashes whenever export file to .png

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Katherine Purnell commented  · 

    Started happening to me yesterday with the same graphic I've been updating quarterly and exporting as a PNG just fine for like the last 3 years. Just started repeatedly crashing when I even attempt to export it as a PNG. All other graphics are able to be exported to PNG. This one that is having the issue isn't even a big file, less than 500kb... It exports to jpeg just fine. Not PNG though. >_<

    Katherine Purnell supported this idea  · 

Feedback and Knowledge Base

(thinking…)